SMS + Picture Messaging service

We have set up an SMS and picture messaging feature ideal for Trainers, Assessors and Organisations needs.

The SMS feature is used to send work invitations by the Organisation to trainers and assessors within their network. The trainers and assessors are then able to reply to they messages, stating whether they are available for the dates the provider has specified.

Organisations

To send a networked staff work availability request:

• Log in
• Click on your Organisation tab (this will be your organisations name) at the top of the screen, below the STN heading
• In the left-hand navigation bar click on Staff Calendars
  This will bring up your staff calendars, you can specify which set of calendars you want to see by pressing the button at the top of the calendar viewer, View Trainer Calendars, this will automatically default to view assessor calendars
• To send messages click on this logo in the date you wish to see availability for. By clicking this link and pop up will appear.
• Select the staff type; trainer or assessor
• Select the time; from and to (the date will be specified already)
• Make sure your company has entered  a unique mobile code in your Organisation profiles box. This will appear at the end of your SMS, notifying the receiver who the message has been sent by.
• You will need credit in order to send an SMS, if you do not have any no tick box will appear. To buy credit you must go to the shop, a hyperlink to this will appear at the bottom of the pop-up box.
• If you have credit then you can select send sms, you also have the option to send emails.
• Now click Send requests (Once sent the button will be disabled and a request sent will appear below the button).

What do I do when I receive an availability request?

• A trainer an assessor will receive a message as follows
  
  “Can you work 25/Jun/09 08:00 to 25/Jun/09 08:00,
  reply STN TAU YES or STN TAU NO to 60300 to
  update your calendar. From NCCare”
  
  * Please take note that the message details above are an example. The details will change dependant on what the organisation has stipulated.

• To reply to this message you will need to click reply on your mobile
• enter the number 60300
• If you are available then enter STN TAU YES
• If you are not available then enter STN TAU NO
• Press send for either option

MMS (Picture messaging) 

Picture messaging is used as a quick and effective way of uploading pictures to your file store while on the move. It can be a picture, sound file, video clip anything you can send via your mobile

How do I do this?