How do I leave feedback?

Feedback works in two ways, you can leave feedback on STN, about the site, an organisation or Individual. Feedback can also be written about you, which can be viewed within your account.

If you are an individual the feedback you receive is private and only you can see it. If it is good feedback you can change its visibility so it becomes part of your public profile.

If you are an organisation all feedback is public. We are introducing a ‘Right to Reply’ feature if you feel you want to quantify any negative feedback you may receive.

How do I leave feedback?

Via the website

• Log in

• Go to the directory, click on Professionals

• Now fill in the search criteria; Whether the individual is a trainer or assessor, date available (optional), work categories and postcode searching. The green buttons are action buttons are pressing either Get Person or Search.

• Next you will be shown all the individuals under the search criteria you have entered. Click View Profile

• Click on Actions

• You are given two options, click on Leave feedback.

• Now write your message

• Tick the box at the bottom of the poop-up if you want your details withheld

• Click Save

  It is exactly the same process if you are wanting to leave feedback for an organisation. Follow the same steps, as above. However, after you have clicked view profile, only one option will be presented to you. Click on Give feedback. Again you will be asked to fill out your comments, click if you want you details withheld and then click save.

Via Text message (for organisations only)

People can send you feedback by mobile phone. They just need to send a message starting with the words ‘your orgs id feedback' to 07797801280.

(standard text messages rates apply – so those with free text messages on their phone means its free!)