Feedback works in two ways, you can leave feedback on STN, about the site, an organisation or Individual. Feedback can also be written about you, which can be viewed within your account.

If you are an individual the feedback you receive is private and only you can see it. If it is good feedback you can change its visibility so it becomes part of your public profile.

If you are an organisation all feedback is public. We are introducing a ‘Right to Reply’ feature if you feel you want to quantify any negative feedback you may receive.

How do I leave feedback?

Via the website

• Log in

• Go to the directory, click on Professionals

• Now fill in the search criteria; Whether the individual is a trainer or assessor, date available (optional), work categories and postcode searching. The green buttons are action buttons are pressing either Get Person or Search.

• Next you will be shown all the individuals under the search criteria you have entered. Click View Profile

• Click on Actions

• You are given two options, click on Leave feedback.

• Now write your message

• Tick the box at the bottom of the poop-up if you want your details withheld

• Click Save

  It is exactly the same process if you are wanting to leave feedback for an organisation. Follow the same steps, as above. However, after you have clicked view profile, only one option will be presented to you. Click on Give feedback. Again you will be asked to fill out your comments, click if you want you details withheld and then click save.

Via Text message (for organisations only)

People can send you feedback by mobile phone. They just need to send a message starting with the words ‘your orgs id feedback' to 07797801280.

(standard text messages rates apply – so those with free text messages on their phone means its free!)

Memberships has been added to the STN site to allow both, organisations and professionals to add any professional memberships they may have to particular organisations.

To Add a New Membership

We have developed the OneID feature to allow our users to log into STN using existing accounts. For example you may want use your (Facebook, Google, Yahoo), to log in once you have set up your STN account.

How do I do this?

• Log into STN
• On the left hand side in the navigation bar named other, select single sign on.
• Click on the hyperlink associate account with another sign in
• This will bring up a pop up listing all the different types of accounts you can log in with. Select one which you have an account with.
• Follow the instructions your account provides. Once completed this will redirect back to STN

You can delete this association at anytime, by going back into Single Sign on and clicking delete next to the associated account.

To create an individual account you first need to register.
To do this:

• Click in on the Sign-In tab
• In the actions box on the left hand side of the screen click on Register
• This will bring up a screen with options to either sign up as an Individual or Organisation. Fill in the text boxes and click Create User
  * You can also sign up with an existing account, for example: Facebook
  
  Next
  

The personal details box now appears, here you can enter any missing information in, mobile, address, town, county and postcode. You can also upload a photo of your choice.

To do this:

• Click on the Edit Profile Picture
• A pop-up will appear. Here you need to click on the Browse button
• File Upload appears. Here you can select your file, Click Open. This will then default to the pop-up again.
• Certify your picture by clicking on the box below the text field and browse button.
• Finally click Save on the pop-up.

Finally click Save

To create an Organisation you need to go through some very basic steps

• Click on the Sign-In tab
• In the Actions box on the left hand side of the screen click on Register
• This will bring up a screen with options to either sign up as an Individual or Organisation. Fill in the text boxes and click Create User
  * You can also sign up with an existing account, for example: Facebook
  
• Enter the name of your Organisation in the right hand side of the window
• Click on Create Organisation
  
  Next
  
• Choose the type of subscription you would like (Business Basic or Business Pro)
• Click to continue

If you choose Business Pro, you will be taken to the Billing Information page. Here you can select the offer you want, e.g. pay for a whole year, or pay monthly.

To do this:

• Select the radio button next to the offer you want
• You will then need to select create a billing address
• Fill in all the text fields.
• You then need to select how you would like to pay, either through PayPal or by an Account Payment. Click on the radio button within the field you have chosen.
• Click to agree with the terms and conditions
• Finally click Buy Now
  
  *This will default to your chosen payment option, where you will be asked to fill in the appropriate fields  and card details or you will be shown a confirmation details page and invoice or card details (only in PayPal).

If you chose Business Basic the page will default to your Organisations Profile page, from here you can edit your details by clicking on the Edit page. Organisations can also upload their logo to be included. To do this:

• Click on the Edit Profile Picture
• A pop-up will appear. Here you need to click on the Browse button
• File Upload appears. Here you can select your file, Click Open. This will then default to the pop-up again.
• Certify your picture by clicking on the box below the text field and browse button.
• Finally click Save on the pop-up.
  

To finalize both edit sections click Save

To link a portfolio to a skill profile you need to:

• Log in
• Go to the Portfolio List within Skill Builder
• Click on your selected portfolio, this will take you into the second screen of the portfolio builder
  

          Next

• At the top of the Work portfolio screen click link with skill profile
• A pop-up will appear, here you can tick which skill profile you would like to link with
• click Save this will now appear in your skill profile.
• Finally click (x) to click out of this screen.
  

Trainers /Assessors

Every website user has an online calendar, where they can enter when they are available and not in their calendar. The calendar acts as a central view of what a person is doing.

To begin select calendar from the left hand navigation box, this will take you to the calendar screen. It defaults to Today’s date, which is highlighted in yellow. The calendar is divided into standard working hours (9am-6pm) form Monday to Friday. You can put your appointments in here for people to review. Do do this:

• Click where you want to start and drag the arrow down to multi select.
• Right click for the context menu
• Left click the options (Available will turn the box green and Not Available turns red)

The days by default are split into half an hour windows, you can change this by:

• Right Clicking anywhere on the calendar screen
• Change the selection to 60 minutes

If you want to delete any of your appointments then:

• Right click on the appointment
• Select delete (this will remove selection from your calendar screen)

To reassign any appointments:

• Right click and select available or not available.

If you don’t mark the system assumes you are available. Anybody viewing your calendar can send you a work request to ask if you are free.

There are different views in the calendar control (day, work week, month and timeline)

If you select month you can see your availability for the coming month. You can select appointments here by adding all day events.

Finally by selecting go to date, by right clicking anywhere on the calendar screen, allows you to pick a date that you wish to view. This will jump to the date which you wish to view, allowing you to add appointments well in advance.

The people who can view this include: Training companies which you have networked with. They can have a single screen of their trainers and assessors to see who is available. Also people who are doing an emergency resourcing search can hook into your skill set and your availability to find out whether they can arrange emergency cover for courses.

Related items:

http://www.safetytrainingnetwork.co.uk/Help/Diagrams/View.aspx?id=calendar_diagram.jpg

http://www.safetytrainingnetwork.co.uk/Help/Videos/Watch.aspx?id=calendars

A portfolio, if you are a first aid trainer is a collection of evidence which demonstrates that you have been using your skills, keeping them up to date and that you have the necessarily qualifications and certificates to be practising as a first aid trainer or assessor. The portfolio is split into two sections, the first is the portfolio itself, you can have multiple portfolios. The second part is the file store, a collection of evidence you have added.                                   

Go to: http://blog.safetytrainingnetwork.co.uk/post/How-do-I-populate-my-File-Store.aspx this will show you how to do this.

Get started:

• Log in, this will take your to your account
• Go to Portfolio List and click Add New Profile
  A pop-up will appear. Here you can enter a description for your portfolio. You can also relate it to a particular template; for example, a standard HSE portfolio. However this is optional, you can just create your own template.
• Click Save and Close
• This will now have created a new portfolio item

Next:

• Click Open on your selected portfolio
• A new window will appear, here you can link all your relevant items from your File Store to your Portfolio and in turn, link your portfolios to your Skill Profile

To add pages to your portfolio (this will be one with out a preselected template)

• Click Add New Page
• Enter a page description
• Click Save

Next

• Select a page from the navigation bar, this will appear underneath the add new page button.
• You then need to link a piece of evidence of you file store to that page
• Click Link this appears to the right of the work portfolio box, above edit.
• A pop-up will appear of all your file store evidence.
• Select the piece you would like to Link
• Click Link (the pop-up then displays a default message, which tells you it has saved your file. You then need to
• Click out of that pop-up. Click the (x) in the top right hand corner.
• Then select the page and click on it, this will refresh the page, then item will now appear against your selected page. 
  * As from the (29/06/09) the linking between File store and portfolio will be made much more user friendly. Auto refreshing after each stage.

There is an option to Download on the Portfolio screen. This means that where ever you are, you can log into your STN account and download pieces or all your portfolio evidence.

Recommended Link:

Portfolio Concept Diagram

Portfolio Training Video

The purpose of a file store is to store your documents in one place. Rather than growing dust in a forgotten draw, your certificates and any other important documents can be stored online. This not only means you are able to keep track of what needs to be updated but also allows documents to be seen by providers or any other people wishing to view your CPD (Continuing professional development)

To get started:

• Sign in to your account
• Go to Skill builder and select File Store. Here you can upload files to your file store.
• Enter a description for your file store item, a category, when the item is valid from and to.
• Next click Browse, this will bring up a file upload window. From here you can pick the file you want to upload, press Open and this will appear in the text field box next to the browse button.
• Finally click Upload
• This will take you to the file store display. Here you can edit and view each piece of evidence.